Category Archives: Coaching

What a difference a voice makes

We all react to people and make assumptions if not judge them consciously and subconsciously.  Even if you see someone in the pub for the first time, there is an initial primal reaction to the way people are, there are assumptions based on age, sex or looks, facial expressions and a whole manner of other…
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While productivity may increase at home, so do the miseries of isolation

  More people are working at home. This could be because of self-employment or flexi-working schemes. Both areas are growing exponentially – and deserve your attention. It is estimated that 40% of all workers will be self-employed by 2020 and a recent survey found that 91% of freelancers work, at least some of the time, at home. People…
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Getting to grips with stress

Evert 1st  of April sees the start of our national month of awareness of this very 21st problem but it is far from a joke. It is a massive problem in the UK with millions of working days lost every year, and damaging our physical and mental health. Stress is massively misunderstood. It is not…
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Clever sales people chat, listen and glean information rather than demand it

  I recently decided to move house, bracing myself for one of the big three stress scenarios, right up there with bereavement and divorce. What awaited me was a poor customer experience – unnecessary automation and the unwillingness of staff to listen. Poor salesmanship is alive and kicking harder than I could ever have imagined.…
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