Jan’s latest articles & blogs

  • Discover the true origins of Mindfulness:

    Mindfulness is now hard to miss in the UK.  There are taster sessions, term long classes, break-outs at work, and meetings after work.   It fits perfectly with the growth of our desire for Me-Time, peace and quiet away from pressure…

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  • We need to stop blanket criticism of British millennials

    I saw a recruitment ad on social media recently, stating in no uncertain terms that lazy, over-entitled British millennials need not apply. It was unsurprising to see the comments were a torrent of aggrieved and abusive responses from applicants and…

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  • How to clear your path in 2018

    The concept of positive & negative energy was common to many early belief systems. The word chi means energy and the ancient Chinese study of Feng Shui is about optimising the use & flow of energy within our daily lives. The Chinese believed…

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  • Is price really the issue?

    When I am talking to SME owners about sales, I often hear wails about how their customers do not appreciate the years of training and experience they have had and how undervalued they are. Now, I have to harsh here.…

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  • Equal pay is only a part of Equality

    2018 has got off to a storm of different headlines on or around Women’s rights, equality and equal pay. I shan’t go too far down the road of commenting on Sarah Vine’s ill-chosen critique of Vogue for putting forward champions…

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  • Top tips for dealing with unhappy customers

    Good customer service has become the key to business success, and a vital way for small companies to stand out against the giants. It wins trust, loyalty and sales. Service and the customer experience have to be at the heart…

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  • Ignore customer churn at your Peril

          We all know that keeping customers is a business basic, but we don’t always recognize just how many good reasons are behind this.   Firstly, there is the rather large matter of your business’s reputation.   Gone are the…

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  • New Year, New Magic

    So here we are.   It is the New Year – and not a sparkly new resolution in site in this household.  I find myself entirely in line with Megan Markle in abandoning this tradition. Sitting down on New Year’s Eve…

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  • Understand the buyer

    The biggest mistake that people make when starting out in business is to rely on their own belief in their product or service. Bar giving you confidence, it makes absolutely no difference how amazing you think what you do is.…

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  • Behaviour of business heavyweights shows burnout is no longer cool

     Eastern practices and holistic solutions are becoming more widespread in all aspects of business life;  a remedy to the now bygone times where burnout and exhaustion were almost celebrated. Feng-shui made an appearance in the workplace some years ago, led…

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  • Healthier, fitter staff drive profits forward

    Led by the demands of the increasingly health conscious millennial generation, health and fitness is a booming business in its own right. Millennials are spending more on taking care of themselves mentally and physically than any previous generation. Self-care is…

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  • How our motivations change as we go through life

    Our motivations tend to change as we move through life. As a teenager, I was typically full of ideologies, ambitions and plans both for myself and the world around me. I harangued anyone who would listen about various social and…

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  • The danger of Fear

      Fear is a far bigger danger to us than what we are afraid of.  Fear can stop us trying.  Fear can stop us experiencing.  Fear can stop us living.  Everyone is frightened of failure. But the amount we fear it…

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  • Coping with grief

    Loss affects us all.   Grief is an individual process which we learn to live with, not something that heals over, forgotten and moved on from. For the first time in my life perhaps, I was also alone with my grief…

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  • Referrals – why you should ask for them (and how to)

    The easiest way to meet someone new socially is for a friend to tell someone else how great you are and introduce you.  You are likely to get off to a pretty good start, and it is exactly the same…

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  • The Importance of Passion

    I am writing this in the height of the English summer, which in reality means that I am cosied up in several layers of clothes, watching the rain pelting against the windows. Even with the ceaseless rain, I am extremely happy…

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  • Sales people are vital

    Recently, I saw on social media, a marketing specialist propounding the idea that the salesman was no longer necessary at all, with marketing capable of totally replacing them. Interesting concept. Read more

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  • How to make friends with money..

    One of the things that holds women back in business is having a poor relationship with money.  It affects our money making abilities, our likelihood of holding on to and very definitely affects our negotiating skills and our sales skills. …

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  • Beating Imposter Syndrome

    The very first thing I ever won in business was some free coaching. I was terrified.  Six sessions to be delivered by A Very Impressive Person, with half a ton of letters after their name, coming into my business and inevitably…

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  • The Changing World of Entrepreneurship had passed me by

    With the last few of years of my life spent running a barely-surviving business, I was so busy firefighting there was little time left over to register anything outside the company. When I finally put my head up, I immediately saw the…

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  • 10 Great tips for confidence when selling or presenting

    When I started out in business, I absolutely loathed selling in person.  I was horribly self-conscious, socially awkward and went through agonizing horrors of misery every time I scraped up the money to go out to sell and see customers.  I…

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