Category Archives: Coaching

Mastering the human and robot mix: The key to offering great customer experiences

Mastering the human and robot mix: The key to offering great customer experiences

Customer experience has become the key to corporate success. Everything we read assures us what we have to concentrate on is technology. But is it? We have seen a huge revolution in customer service in recent years. Savvy millennials are setting the bar higher than ever before for what is expected. They are better informed,…

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How Successful People Live Their Lives

How Successful People Live Their Lives

With the New Year over and some of us excelling at resolutions and some of us, let’s face it, slipping slightly off course, you could try a totally different approach this year. Why not, instead, start making changes to your life by adopting the habits of the mega successful of this world. If they have…

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20 Reasons why you need to stop stressing about Business Success:

20 Reasons why you need to stop stressing about Business Success:

The stresses of business success are simply not in the same category as some of the horrible and sad things that can happen to us in life, serious illness, loss of a loved one for example. We chose to be in business, and we can choose to get out if it does not make…

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The consequences to recent technological advances are a great deal more frightening than GDPR

The consequences to recent technological advances are a great deal more frightening than GDPR

I am sure I am not alone in being besieged by emails and social media messages about GDPR. Panic has set into the nation. The sheer volume of unsolicited and pressuring communications with GDPR offerings seems slightly ironic. Like everyone, I am fed up with the hype, the veiled threats, the additional pressure on all…

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Mastering the human and robot mix: The key to offering great customer experiences
06/08/2018
Customer experience has become the key to corporate success. Everything we read...
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How Successful People Live Their Lives

With the New Year over and some of us excelling at resolutions...
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“A fog of doubt has descended”: MPs are smashing the confidence of British businesses
23/07/2018
In his resignation speech, Boris Johnson claimed Britain could still negotiate a...
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