Customer churn is something we all know happens, just as we recognize customer success is key. Firstly, there is the rather large matter of your…
Jan Cavelle18 April 2018
Entrepreneur Interviews:
As I found at The Supper Club we often learn best from our peers, so I interview entrepreneurs from the UK, Australia, and the US and from all sectors.
Tips and Advice
From experts in their sector, and occasionally from me, you will find a wealth of advice in this section.
Opinions
There are also news and opinions -that may have been sparked by anything that affects founders running businesses.
I didn't know I had imposter syndrome but I did. It came out when I first won free business coaching at business-awards do. I was terrified.…
Jan Cavelle10 April 2018
“Inspire” and “inspiration” are both words deriving back to the Latin inspirare”, which roughly translates as blow into, breathe upon” or more figuratively “excite, inflame”.…
Jan Cavelle9 April 2018
Our motivation tends to change as we move through life. As a teenager, I was typically full of ideologies, ambitions, and plans both for myself…
Jan Cavelle3 April 2018
I was doing a sales workshop at a conference the other week, and one of the delegates said to me over coffee “ But I…
Jan Cavelle2 April 2018
So many CVs arrive without a cover letter now. With time ever more precious, and our reliance on technology rising, it is hardly surprising that…
Jan Cavelle31 March 2018
Another huge shift in recent years in the UK has been the growth of marketing in the UK. This has often been at the cost…
Jan Cavelle31 March 2018
So many people set off in the business when they have a wonderful idea forgetting it is the buyer that matters. Bar giving you confidence,…
Jan Cavelle19 March 2018
Customer service is more than just being nice to people. In fact, there are three sides to consider if you want to really deliver something…
Jan Cavelle10 March 2018
Converting unhappy customers has become one of the keys to business success, and a vital way for small companies to stand out against the giants.…
Jan Cavelle5 March 2018