When I first worked in sales, I was employed by a large, high street chain of employment agencies. It was all about talking; no mention…
Jan Cavelle10 May 2019
Entrepreneur Interviews:
As I found at The Supper Club we often learn best from our peers, so I interview entrepreneurs from the UK, Australia, and the US and from all sectors.
Tips and Advice
From experts in their sector, and occasionally from me, you will find a wealth of advice in this section.
Opinions
There are also news and opinions -that may have been sparked by anything that affects founders running businesses.
When I first started out on my search for a daily crust, I worked through the entire gambit of sales and marketing jobs, from B2B,…
Jan Cavelle30 April 2019
Robotics has the highest investor to idea ratio of all the emerging technologies. The average deal value is an astounding 28 million dollars. With that…
Jan Cavelle25 April 2019
Time management is one of the biggest challenges we face. We live in a world that just gets faster and faster. More and more demands…
Jan Cavelle25 April 2019
Trust is one of the best possible assets you and your team can have. It is also one of the most elusive. For one thing,…
Jan Cavelle11 February 2019
A business coach can be used to boost company performance at crucial times, but make sure you have your goals in place first. Coaching, mentoring,…
Jan Cavelle7 January 2019
We all have a tendency to get obsessed with self-improvement. To join the ranks of the seriously successful people around, you need to start making changes…
Jan Cavelle6 January 2019
I wrote this a couple of years ago, commenting how, with Brexit uncertainty, numbers starting a business were slowing down.. No doubt COVID-19 will also…
Jan Cavelle24 December 2018
I have, at different times in my life, been earning healthy amounts of money and at other times I have been incredibly broke. To say…
Jan Cavelle3 December 2018
About 18 months ago I wrote a piece for Real Business on staff turnover. I was helping a client with their recruitment and finding it…
Jan Cavelle3 December 2018
Training used to be something employees sourced for themselves or every occasionally were rewarded with. Those days are gone. Training is now something employers are…
Jan Cavelle31 October 2018
How to succeed isn't a question of hard and fast rules. Starting and growing a business is one of the most exciting journeys you can…
Jan Cavelle29 September 2018
I wrote about isolation for Real Business a year or so ago, noting the increase in people working from home, due to self-employment or Flexi-working. …
Jan Cavelle21 September 2018
“Marketing is no longer about the stuff you make but about the stories you tell,” said Seth Godin, summing up changes in marketing strategies. Those…
Jan Cavelle15 September 2018
When I started out in business, presenting was worse than selling and I hated that initially. I was horribly self-conscious, socially awkward, and agonized badly…
Jan Cavelle12 September 2018
In the not that distant past, the mysteries of financial knowledge were revealed nearly exclusively to boys from wealthy, well-connected backgrounds who could obtain entrée…
Jan Cavelle7 September 2018
The customer experience has become the key to corporate success. Everything we read assures us what we have to concentrate on is technology. But is…
Jan Cavelle6 August 2018
When I am talking to SME owners about sales, I often hear wails about how their customers are arguing about the price, and do not…
Jan Cavelle9 June 2018
One of the things that hold people back in business is having a poor relationship with money. It affects our money-making abilities, our likelihood of…
Jan Cavelle31 May 2018
The Internet Safety Strategy launched a couple of years ago now, to tackle cyberbullying and make the UK the safest place in the world to…
Jan Cavelle29 May 2018
Low self-esteem plagued me until middle age. I had no confidence at all, from feeling like the dumpy one at the back o the games…
Jan Cavelle27 April 2018
Customer churn is something we all know happens, just as we recognize customer success is key. Firstly, there is the rather large matter of your…
Jan Cavelle18 April 2018
I didn't know I had imposter syndrome but I did. It came out when I first won free business coaching at business-awards do. I was terrified.…
Jan Cavelle10 April 2018
“Inspire” and “inspiration” are both words deriving back to the Latin inspirare”, which roughly translates as blow into, breathe upon” or more figuratively “excite, inflame”.…
Jan Cavelle9 April 2018
Our motivation tends to change as we move through life. As a teenager, I was typically full of ideologies, ambitions, and plans both for myself…
Jan Cavelle3 April 2018
I was doing a sales workshop at a conference the other week, and one of the delegates said to me over coffee “ But I…
Jan Cavelle2 April 2018
So many CVs arrive without a cover letter now. With time ever more precious, and our reliance on technology rising, it is hardly surprising that…
Jan Cavelle31 March 2018
Another huge shift in recent years in the UK has been the growth of marketing in the UK. This has often been at the cost…
Jan Cavelle31 March 2018
So many people set off in the business when they have a wonderful idea forgetting it is the buyer that matters. Bar giving you confidence,…
Jan Cavelle19 March 2018
Customer service is more than just being nice to people. In fact, there are three sides to consider if you want to really deliver something…
Jan Cavelle10 March 2018
Converting unhappy customers has become one of the keys to business success, and a vital way for small companies to stand out against the giants.…
Jan Cavelle5 March 2018
Customer success is a relatively new term. A decade or so ago, a customer service department was simply a vehicle for mopping up any issues…
Jan Cavelle4 March 2018
Referrals are easy socially - we just ask a friend to do an introduction. And that gets us off to a pretty good start from…
Jan Cavelle1 March 2018